Privacy Policy

Information submitted through our website forms may include your name, company, email address, phone number, quote request details, equipment information, uploaded photos or files, and messages. We collect only what you choose to send us.

Information may be used to respond to your requests, review equipment or parts needs, provide quote support, coordinate repair or replacement support, improve the website, and communicate with you regarding your inquiry. We do not use your information for unrelated marketing purposes.

Eagle Pump Supply, operated by Thayn Company, LLC, does not sell, rent, or trade customer personal information to third parties.

Information may be shared only when needed to process a request, quote equipment, coordinate repair support, fulfill a customer request, or comply with applicable legal requirements. This may include sharing with suppliers, manufacturers, or repair providers as needed to respond to your inquiry.

We retain submitted information as needed to support ongoing customer requests and business operations. You may contact us at any time to request that your information be removed.

For privacy-related questions, please use our Contact page.