Terms and Conditions

Eagle Pump Supply

A trade name of Thayn Company, LLC

Use of This Website

This website is provided for general informational purposes. By using this site, you agree to these terms. If you do not agree, please do not use the site.

Quote Requests Are Not Binding Orders

Submitting a quote request through this website does not create a binding purchase order, contract, or commitment of any kind. All pricing, availability, lead times, and product details are subject to confirmation before any order is placed.

Payment Terms

Payment terms are provided with each quote or invoice. Some orders, special order items, repair work, electronic components, obsolete parts, and sourced equipment may require payment before the item is ordered, released, repaired, or shipped. Payment requirements will be communicated at the time of quoting or invoicing.

Accuracy of Information

Information submitted by customers including nameplates, part numbers, application details, model numbers, photos, and descriptions should be accurate to the best of the customer's knowledge. Thayn Company, LLC is not responsible for errors, incorrect selections, or unsuitable results caused by inaccurate information provided by the customer.

Scope of Services

Thayn Company, LLC may help source products, parts, repair options, or replacement options based on submitted information. Final product selection, application suitability, installation, operation, and use are the customer's responsibility unless otherwise agreed in writing.

Product Warranties

Product warranties, if any, follow the applicable manufacturer, supplier, or repair provider terms. Thayn Company, LLC does not independently warrant products unless specifically stated in writing.

Website Content

Website content is provided for general information only and is subject to change without notice. Thayn Company, LLC makes no representations or warranties regarding the completeness, accuracy, or suitability of the information on this site.

Limitation of Liability

To the fullest extent permitted by law, Thayn Company, LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, submitted information, products sourced, or services provided. Our total liability in any matter is limited to the amount paid, if any, for the specific product or service in question.

Questions

For questions about these terms, please use our Contact page.